Your Support Hub for All Divi Essential Tools

Explore our comprehensive FAQ or reach out directly for tailored support.

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Click below to find answers or contact our team.

Common Questions Answered

Find quick solutions to your queries below.

How do I reset my password?

To reset your password, go to the login page and click on ‘Forgot Password?’ Follow the instructions sent to your email to reset it.

Can I change my subscription plan at any time?

Yes, you can change your subscription plan at any time from your account settings. Select ‘Subscription Options’ and choose the plan you wish to switch to.

What is the refund policy?

We offer a 30-day refund policy. If you are not satisfied with our product, you can request a refund within 30 days of purchase.

How do I contact customer support?

You can contact our customer support team by clicking the ‘Contact Us’ button on our site or by emailing hello@elegantthemes.com.

Where can I find tutorials on using Divi Essential tools?

Tutorials can be found in the ‘Help’ section of our website. We provide detailed guides and video tutorials to help you get started.

Is there a community forum for users?

Yes, we have a community forum where you can interact with other users, share tips, and discuss best practices. Access it through the ‘Community’ tab on our website.

Get in Touch with Us


1234 Divi St. #1000 San Francisco, CA 94220


(255) 352-6258

Hear From Our Happy Customers

‘The support team at Divi Essential was incredibly responsive and helpful. They resolved my issue within hours!’ – Sarah J.

Sarah J.

‘I had a complex problem with my website, and the team at Divi Essential went above and beyond to fix it. Highly recommend their services!’ – Mark T.

Mark T.

‘Thanks to Divi Essential, my website is running smoothly again. Their customer service is top-notch!’ – Emily R.

Emily R.

Need Further Assistance?

If you have any more questions or need additional support, don’t hesitate to reach out. Our dedicated team is here to help you make the most of our services.